A minority shareholder in a Dubai logistics company thinks the managing director hid two bad quarters from the board. He doesn’t sue the company. He names the managing director personally and asks for the losses back.
The MD calls his lawyer, who asks one thing before anything else: is there a D&O policy? There isn’t. The legal fees start that week, and they come out of his own account.
This is an illustrative scenario, but the shape of it is real. It’s the situation Directors and Officers (D&O) insurance exists for, and most UAE business owners haven’t thought about it until someone sends a letter.
What D&O insurance actually is
D&O insurance protects the people who run a company when someone claims they made a bad decision, broke a rule or failed in a duty. It pays for their legal defence and, where the policy allows, for any settlement or judgment against them.
It sits alongside your other covers rather than replacing them. Professional indemnity deals with mistakes in the service you sell. Public liability deals with injury and property damage. Neither responds when the claim is about how the company was managed and the target is a director.
Why directors in the UAE carry personal exposure
Many owners assume a limited liability company shields them completely. It shields you from the company’s debts in the ordinary course. It doesn’t stop people from pursuing you for your own conduct.
Under the UAE Commercial Companies Law, managers and board members can be held liable to the company, its shareholders and third parties for fraud, abuse of powers, breach of the law or breach of the company’s constitutional documents. Shareholders can bring these actions, and so can the company itself after a change in management or ownership.
A few other places the pressure comes from:
- Insolvency. If a company fails, the bankruptcy framework lets a court look at what directors did in the period before. Trading on while clearly insolvent, or moving assets around, can lead to personal claims.
- Regulators. Depending on your sector and location, that could mean the Central Bank, the Securities and Commodities Authority, the DFSA or FSRA in the financial free zones, or the tax and labour authorities. An investigation costs money even when it ends with no finding.
- Free zones. Companies in DIFC and ADGM operate under their own company laws, with their own statements of directors’ duties and their own courts.
- Investors and lenders. A funded company will have people watching its numbers. Disputes over forecasts, disclosures or use of funds are common flashpoints.
- Employees and competitors. Wrongful dismissal, discrimination and unfair competition claims sometimes name individual managers.
What a D&O policy usually covers
Most policies are built from three parts, often called Side A, B and C.
- Side A: directors personally. Pays when the company can’t or won’t cover its directors, for example because it’s insolvent or because the law prevents indemnification.
- Side B: the company reimburses directors. Pays the company back when it steps in and covers a director’s defence costs or settlement.
- Side C: the company itself. Entity cover, mainly relevant to listed companies and regulated firms. Many private-company policies include a version of it, often limited to specific claim types. Check the wording.
Defence costs are usually the biggest part of a claim. A case can run for a year or more before anyone knows who is right, and lawyers charge the whole way through. Many policies also add cover for regulatory investigation costs, emergency costs and, in some cases, reputational or crisis response support.
What it usually won’t cover
D&O is not a licence to behave badly. Read the exclusions before you read the price.
- Deliberate fraud or dishonesty, once a final ruling establishes it. Defence costs are typically paid until that point.
- Personal profit or advantage the person wasn’t legally entitled to.
- Bodily injury and property damage, which belong under liability policies.
- Anything you already knew about before the policy started. Circumstances that could lead to a claim need to be disclosed.
- Fines and penalties that can’t legally be insured.
- Claims between insured people, such as one director suing another, unless the policy carves out exceptions.
Who should be seriously considering it
Every company with directors has the exposure. Some have more of it than others.
- Companies with outside investors, whether angels, venture funds or a private equity partner.
- Businesses with several shareholders, especially family companies where ownership and management have drifted apart.
- Regulated businesses: financial services, healthcare, education, real estate developers and brokers.
- Firms with lenders who expect governance to be properly run.
- Companies planning a sale, a fundraise or an IPO. Buyers and investors increasingly ask whether cover is in place.
- Non-executive and independent directors, who often won’t join a board without it.
- Non-profits and associations, where volunteers sit on the board.
So, do you need it?
Ask yourself these questions honestly:
- Could a shareholder, lender, regulator or liquidator reasonably say a decision I took hurt them?
- If I had to pay for lawyers out of my own pocket for a year, would that hurt?
- Do I have people on the board who would leave if there was no protection?
- Is someone about to invest in, lend to or buy the business?
If you said yes to even one, D&O deserves a proper look. If you own 100% of a small company with no debt and no outside parties, the case is weaker, though it’s rarely zero because creditors and regulators still exist.
What affects the price
Insurers price D&O by looking at how likely a claim is and how expensive it would be. They usually ask about:
- Your industry and where you operate.
- Revenue, balance sheet strength and profitability.
- Ownership: how many shareholders, whether there are investors, whether you’re listed.
- Claims and disputes history.
- The limit you want and the excess you’re happy to carry.
Strong financials and clean governance help. Rather than quoting figures that would be out of date by the time you read them, we’d suggest getting a real quote based on your own company.
What to check before you buy
- The basis. D&O is generally written on a claims-made basis. It responds to claims made while the policy is active, so staying continuously covered matters.
- The retroactive date. If it’s set to today, past acts may not be covered. Ask for the earliest date available.
- Who counts as an insured. Confirm it includes past, present and future directors, officers, shadow directors and, where relevant, senior employees and subsidiaries.
- How defence costs are treated. Check whether they erode the limit and how quickly they’re paid out.
- The limit. It’s often shared between all the insured people. A single large claim against several directors can use it up faster than expected.
- Run-off cover. If the company is sold or wound up, you’ll want a tail period for claims that surface later.
- Exclusions and conduct wording. The fraud exclusion should only apply after final judgment, and one director’s behaviour shouldn’t strip cover from the others.
Common questions
Doesn’t the company just pay if a director is sued?
Sometimes, if it has the money and the law allows it. But if the company is insolvent, or is itself the party suing, that route closes. That’s the gap Side A cover fills.
Is D&O mandatory in the UAE?
Not generally as a stand-alone legal requirement for ordinary companies. Some regulators, investors, lenders or contracts may expect it, so check your own obligations.
Does it cover small companies and startups?
Yes. Insurers write D&O for SMEs, and a startup with investors is often a good candidate because outside money brings outside expectations.
Can I add it to my existing package?
Usually it’s a separate policy with its own wording, though some insurers offer it as an extension to certain commercial packages with narrower terms. A broker can tell you which is which.
The bottom line
Most directors never face a claim. Those who do usually find out that defending one is slow, expensive and personal. D&O won’t stop a claim being made, but it decides whether you’re paying for the response yourself.
If you’re not sure where your company stands, it costs nothing to ask. Omega can go through your structure, explain what’s realistic for your size and sector, and compare terms from insurers so you can decide with the full picture.
Talk to Omega about D&O cover
We’ll look at your company structure, your shareholders and your risks, then compare quotes from insurers so you’re not guessing at limits.
Call: 800 OMEGA / 66342
Web: omegainsurance.ae | Regulated by the Central Bank of the UAE (CBUAE) – Registration Number 162
Disclaimer: This article is general information, not legal or insurance advice. Coverage depends on the policy wording and the insurer’s terms.







