↠ In case of denials –Late submission , standard exclusion as per policy terms & conditions
↠ Huge deductions –copays , UCR charges ,non eligible items
| Service | Communication Mode/Requirements |
| Pre - Approvals & Medical Queries (Preauthorization & Reimbursement ) | Dr Mohammed Rashid Claim Officer – Medical Department Med3@omegainsurance.ae 04 302 44 46 Escalation Communication Channel Dr Neeba Claims Manager – Medical Department med10@omegainsurance.ae 04 302 44 93 Management Escalation Mr. Shabnas AGM – Medical Department shabnas@omegainsurance.ae 043024442 |
| Reimbursement claim | Ms. Leslie Shane Bugayong Claim Officer – Medical Department Med4@omegainsurance.ae 04 302 45 31 Escalation Communication Channel Dr Neeba Claims Manager – Medical Department med10@omegainsurance.ae 04 302 44 93 |